Frequently Asked Questions

Your Device Rental Schedule sent to you after approval, will include all your payment amounts and due dates. You can also dial *134*33011# free of charge to view your payment details.

Payments can be made via Pay@ at any Pay@ enabled store, including Ackermans, PEP, Shoprite and PnP or online at payat.io. Use your Pay@ reference number provided to you during your application when making payments.

At the end of your contract, you will have two options:
1 ) You may exercise the option to purchase the device for a small price equal to the fair market value of the device at date of termination.
2) Return the device to your nearest PEP, PEP Home or PEP Cell.

Call the FoneYam contact centre on 0860 900 900 or email at info@foneyam.co.za.

The rental contract period is 13 months and 7 days.

The FoneYam Upfront Payment is 30% of the device retail price and is due at time of application. The exact Upfront Payment will be communicated to you during your application and is also stipulated in your Device Rental Schedule sent to you after approval.