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Mukuru


What is Mukuru?


Mukuru enables our customers to move money around the world. Whether sending money home for school fees, the purchasing of seeds and farming equipment, hospital bills, rent, or groceries. Mukuru is available at any PEP, PEP Home, or PEP Cell store.


How to send money with Mukuru to Botswana or South Africa


  1. Sign up and create your order.
  2. If you’re in RSA, WhatsApp “Hi” to +27 86 001 8555 and follow the prompts to get started. OR dial *130*566# and select option 1 – “Sign up for Mukuru”.
  3. If you’re in Botswana, WhatsApp “Hi” to +267 7718 4600 OR dial *233# to create your order.
  4. You can also download the official Mukuru App on all of the App stores to complete this process.
  5. After you’ve registered, create an order.
  6. Next, make the payment at your nearest PEP.
  7. Remember to bring the correct amount and reference number to any PEP store of your choice.
  8. Pay your order within 72 hours using cash or card at the till.

How to send money with Mukuru to Zambia


Pay for your order at any PEP store in Zambia and send money to your loved ones across Africa, Europe, and Asia and more. To get started, follow these easy steps:


  1. Simply WhatsApp “Hi” to +260 968 296 066 or dial *855# to create your order.
  2. Pay for it at any PEP store nationwide.
  3. Don’t forget to bring along your valid ID, Passport or Driver’s Licence.
  4. Then, wait for your order number to be sent to you via WhatsApp or SMS.

How to send money with Mukuru to Zambia


Pay for your order at any PEP store in Zambia and send money to your loved ones across Africa, Europe, and Asia and more. To get started, follow these easy steps:


  1. Simply WhatsApp “Hi” to +260 968 296 066 or dial *855# to create your order.
  2. Pay for it at any PEP store nationwide.
  3. Don’t forget to bring along your valid ID, Passport or Driver’s Licence.
  4. Then, wait for your order number to be sent to you via WhatsApp or SMS.

You can send money to these countries:


List of countries you can send money to

More information


You can see the cash-out partners for each country here.


You can read Mukuru’s terms and conditions here.

Contact Details


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RSA +27(0)86 001 8555 (Mon-Sun 08:00 – 19:00 GMT + 2)


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BOTSWANA +267 771 84600 (Mon-Sun 08:00 – 19:00 GMT + 2)




Hello Paisa


What is HelloPaisa?

HelloPaisa is a cheap, easy and secure money transfer service which allows you to send money to countries across the world.


How to send money home with HelloPaisa


Sign up and create your order!


What you will need:

  • Valid proof of identification (South African ID, a valid foreign passport, or a valid asylum permit)
  • Proof of address (Not older than 3 months)

Step 1: Download the HelloPaisa app: OR WhatsApp “Hi” to 087 550 6555 to register.


Step 2: Add a recipient and create your order


Step 3: Settle your order


Use your 14 digit HelloPaisa reference number to settle your order at any PEP, PEPCell or PEPhome. (Your reference number will be sent to your registered HelloPaisa cell phone number via SMS)


Step 4: Your recipient can collect their cash from the pay-out-partner you selected.


Transfer money to these countries

  • Bangladesh
  • Botswana
  • China
  • Cameroon
  • DR Congo
  • Egypt
  • Ethiopia
  • Ghana
  • India
  • Kenya
  • Malawi
  • Morocco
  • Mozambique
  • Nigeria
  • Pakistan
  • Senegal
  • Thailand
  • Zimbabwe
  • Zambia

Click here to see the cash-out point partners for each country:


More information

  • You can send a maximum of R5000 per day.
  • Click here to calculate the fee.
  • You can read Hello Paisa's terms and conditions here

Contact Details:


Contact us: 012 880 1800


Email us: customer.support@hellogroup.co.za



What is Mama Money?


Mama Money is the easy way to send money worldwide. Mama Money easily allows customers to send money from South Africa to other countries in minutes.


How to send money with Mama Money


  1. Dial *120*542# to start creating your order.
  2. Add the receiver’s details and select the receiver from the list created.
  3. Insert the amount you would like to send and wait to receive an SMS with a Pay@ number.
  4. Bring the amount and your Pay@ number to any PEP, PEP Home or PEP Cell.
  5. Your cellphone number will be your reference number. Cellphone and internet payments are also accepted – no cash deposits at the bank.
  6. Transfer the exact amount as stated in your order, which will remain valid for 24 hours.
  7. Within 30 minutes, your money will be in Zimbabwe, where Mama Money’s partner is CABS Bank.

Want to get a CABS Textacash card? Here’s how:


  • Cards can be collected before or after the money is sent. The card is free and no reference is required.
  • Bring your ID document to any CABS branch or agent.
  • Find a Textacash Branch / Agent click here.
  • At the branch, fill in the form and then link the card to your phone via mobile sign-up.
  • The money will then arrive on the card immediately and from now on, all Mama Money transactions will arrive on the card instantly.
  • To find out more about the card click here.

How to use a CABS Textacash card


  • Cash out at any ATM (cash withdrawal fees apply).
  • Cheaper to cash-out at CABS ATM.
  • Cash-back in supermarkets.
  • Make payments in supermarkets.
  • Buy airtime, ZESA, DStv by dialling *227#.
  • Card works like a normal bank card, so the receiver can keep money on the card.
  • Cash-in at any CABS branch and agent.

How to use the card


  • Cash out at any ATM (cash withdrawal fees apply)
  • Cheaper to cash-out at CABS ATM
  • Cash-back in supermarkets.
  • Make payments in supermarkets.
  • Buy airtime, ZESA, DStv by dialling *227#.
  • Card works like a normal bank card, so the receiver can keep money on the card.
  • Cash-in at any CABS branch and agent.

More information:


  • The cost of sending money is 5% of the amount you want to send. For example, if you send R1000, your fee will be R50. The total amount you would need to pay in this case would be R1050.
  • You can send a maximum of R3000 per day. There will be no monthly fees for money that is kept on the card.
  • You can read Mama Money’s terms and conditions here.

Access Forex

What is Access Forex?

Access Forex is a safe, secure and low-cost way to send money with over 300 collection points in Zimbabwe. Access Forex also allows you to send money home from the UK and South Africa using your mobile device, laptop and through registered agents.

How to send money with Access Forex

  1. Get started by registering a free account on the Access Forex app or website.
  2. After registration, create and update your profile before you start sending money.
  3. Add a beneficiary and their details. This can be a loved one, a friend, or anyone you intend to send money to.
  4. Next, enter the amount you want to send.
  5. To make a payment on order, enter the amount you want to send first.
  6. Then, bring the correct amount and Pay@ number to any PEP, PEP Home or PEP Cell.
  7. We will use your cellphone number as your reference number.
  8. Transfer the exact amount as stated in your order, which will remain valid for 24 hours.

Contact details

  • Email us at: support@accessforex.com/lynnetm@accessforex.com
  • Visit our website at: https://www.accessforex.com
  • Whatsapp us on +2767 835 2591
  • Phone us on +263 8677 008 822 (Zim Office)
  • Phone us on +44 783 147 5523 (UK Office)
  • Phone us on +27 114 861 882 (SA Office)

Ria Sikhona


What is Ria Sikhona?


Ria Sikhona Money Transfers is a family remittance company that helps people living in South Africa to send money home to their families living in other countries. You can send money to more than 180 countries worldwide and pay for your order at any PEP, PEP Home or PEP Cell Store.


How to register with Ria Sikhona


‘How to register’ video tutorial: Click here.

  1. Download our mobile app from the Google Play Store, Or Apple App Store.
  2. Click on ‘not registered?’ at the bottom of the login screen.
  3. Enter in your personal information. Please make sure to provide us with a working phone number as we will call to verify your profile.
  4. Provide us with a photo of your valid form of identification. We accept SA ID’s, Foreign Passports, and Asylum Documents that have not yet expired.
  5. Take a selfie of you holding your valid form of identification next to your face. Please make sure you do not have anything covering your face.
  6. Wait for your verification call from one of our helpful customer care consultants.

If you are having any trouble registering with us, please contact us on WhatsApp @ +27110738122


How to send money with Ria Sikhona


  1. Click on the ‘Send Money’ button found on the home screen of our mobile app.
  2. Either select an existing beneficiary you have sent money to before or create a new beneficiary to send money to.
  3. Enter in your transaction details.
  4. Accept the quote provided and pay for your transaction at any PEP, PEP Home, or PEP Cell Store.
  5. (Only valid if you are sending money to a new beneficiary) Enter in your beneficiary’s personal information.

How to Pay for your order at PEP


  1. Create a transaction in our mobile app.
  2. Use the payment reference that was sent to you via notification message to pay for your order at PEP.
  3. Once the payment has been complete you must then send your beneficiary the collection reference you received via notification message so they can collect their funds.

Payments will be allocated immediately. If they have not, please contact our support team on WhatsApp @ +27 11 073 8122